ANSWERS
A. Sinclair Limoges is
an importer working with 12 ateliers in the city of Limoges France.
Each atelier has their own collection and style, so how Sinclair Limoges
selects the best of their collection and for each Limoges box try to
improve the quality, the details, requesting specific colors, different
designs unique goodies etc... That 's why Sinclair Limoges' Collection is signed Sinclair Limoges France, Peint a la main, dated and made of limited edition, uniquely made for Sinclair Limoges boxes. back to top
About Orders.
| A. |
We update daily our inventory, so 99% of our inventory marked "In Stock" & featured on the Internet is available for immediate delivery.
We may be short on some models temporarily or a piece
may be sold out or retired within 24 hours during business
hours, we will send you an e-mail to inform you about the status
of your specific order if it's not available, if your selection is
available, and you don't hear from us, your order is on its way. ATTENTION, NOTICE THAT WE PROCESS YOUR CREDIT CARD ONLY WHEN YOUR ORDER IS READY TO BE SHIPPED TO YOU, so don't worry, if we don't have it, you will not be charged in advance. We ship UPS standard Ground with Confirmation Delivery and Insurance for the full amount of your purchase or USPS Expre!
ss Next Day Delivery in the United States only. back to top |
| B. |
- With UPS call 1800 742-5877 to arrange a pick up of the damaged piece, in the original packaging.
- with
USPS, fill a claim within 48 hours at your local post office with
standard report claim, bringing the broken Limoges Box(es) with copy of
your order in its original package to show the damage to the post
office manager. The claim is filled by you and you request on the claim
form that refund is made to us, the sender. Your local post office
should keep the broken piece and the package and give you a copy of the
claim Stamped with the date. We will refund you and as soon as we
receive copy of the stamped claim or we will send you a new
limoges box, same model as your order for replacement.
Attention, do
not send back to us anything without the claim form and insurance,
otherwise you will be held responsible for the breakage and NO REFUND WILL BE MADE TO YOU! back to top |
| C. |
You have 7 days Money Back Guaranty
(except shipping both ways), so if you change your mind for any reason,
return the Limoges box as well wrapped as you received it, insure it
for the full amount and send it with confirmation delivery, you will be
refunded within 10 to 15 days by mail less the amount of shipping we
pay for. If you order 1 piece and got FREE Standard shipping,
$9.00 shipping will be deducted from your total refund,
After $5.00 per ADDITIONAL Limoges box returned as shipping
charges will be deducted from your total refund. If you order express, $20.00 will be deducted from the total amount charge. back to top |
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| 1. |
Sorry, Sinclair Limoges has a shipping warehouse not open to the public but call us at 954-450-0000, we will be glad to give you the address of a Sinclair Limoges Limoges retailer nearest you, we are serving over 300 fine retail stores in 20 States and we may have a store near you.
if you want to meet us in person, we participate every first weekend of
each month at the Antiques and Collectibles show of West Palm Beach,
located at the West Palm Beach Fairground. We have 2 booths and 20
display showcases filed with over 3000 Limoges boxes, all at the same
price as our web site. And yes many unique pieces not available on the
web! back to top |
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| 2. |
We update our inventory
every day, and on the top of the description, you have an "In
Stock" which indicate that the item is available. so you can be
99% sure that your order will be available. We may be short on few
items, only when we receive multiple order of the same model the same
day. in this case, we apply the rule first order, first served.usually
we have only shortage issues for orders placed on Limoges Corner
section where we have many limoges box, just 1 in stock. Yes,
we have more than 30,000 genuine Limoges boxes from Limoges
France in stock and about 2,800 different models, if we
are currently out of a model it may take 2 to 8 weeks to get it
in. (if it's not a retired piece)back to top |
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| 3. |
The Limoges
Porcelain industry started In 1764. Jacques Turgot, Finances
Minister of King Louis XVI, help the city of Limoges, with a Royal
Edict which untitled the City of Limoges to be the only City to
Produce Fine Royal Porcelain for the kingdom of France.
later, The Empress Josephine, wife of Napoleon, started to collect
those intricate little treasure boxes, which made the Limoges Porcelain
boxes instantly fashionable all over Europe. The Russian Tzar
ordered a special collection of Limoges Jewelry Eggs made by Faberge
Joaillier as a symbol of fertility for the Russian Empress.
Today, collected all over the World, but also used as message box to
celebrate any occasion in our life. they are still in
production, there are a few medium sized (50 people) ateliers
d'art, but many very small independent Artists ateliers (10 or less
Artist-craftsmen) working in Limoges France.! Each of them with their
own collection of boxes back to top |
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| 4. |
Sinclair Limoges
is an importer that participates to the elaboration of its own
collection of Limoges boxes with several Ateliers d'Art or companies.
Several ateliers in Limoges work for us and produce several pieces like
all the LIMITED EDITION NUMBERED and dated for Sinclair Limoges.
We decide exclusive colors and details that make our Limoges
boxes"unique". Some boxes are shaped and made especially for us, some
are made with specific colors, details, goodies and are signed dated
and limited edition by the Atelier d'art that make the boxes. . Sinclair Limoges requests that each model made for its collection are Limited production dated and numbere!
d individually. In term of Value, you know that a Sinclair Limoges
box has been produced with specific details & attention, each box
are dated and numbered individually, so you know exactly how many of
the same box have been produced! and you have the guaranty that
your little treasure will never be mass-produced (this make our Limoges
boxes much more valuable)back to top |
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| 5. |
We
are specialized in genuine Limoges boxes from Limoges France, hand
painted porcelain figurines boxes hinged, We carry also Limoges jewelry
Chests & our own Brand of Limoges Dinnerware so if you have
plates, miniatures, table top, dinnerware, collectibles plates,
ashtray, tureen of anything signed Limoges but not a BOX, B.O.X, we
can't help you. (there is a very good book Named:
"the Decorative Art of Limoges Porcelain & Boxes from Keith & Thomas Waterbrook-Clyde"
will give you a very good view of the Limoges Porcelain industry. Internet books sellers sell it for the price of $39.95 +Shipping - 223 pages of valuable information on table top, Dinnerware and Limoges boxes
to order it: go to www.borders.com or www.bn.com or www.amazon.com
If you need money and
want to sell your Limoges boxes, Limoges Jewelry Chests Limoges
Plates or your Limoges old service of 12, we suggest you to place
your items on auction on www.limoges-auction.com
100% FREE service, NO FEE, NO Commission, NO Fakes allowed. You can
post and re-post your Limoges until it sells, with no limit of time.
If you are looking for selling fast you Limoges dinnerware, or find a replacement of your service, click www.replacements.com they carry 300,000 patterns of old dinnerware and may carry your patterns as well.
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| 6. |
Yes, we
have 1 in English, Named "the Decorative Art of Limoges Porcelain &
Boxes from Keith & Thomas Waterbrook-Clyde that we sell for the
price of $39.95 + Shipping - 223 pages of valuable information on table
top, Dinnerware and limoges boxes.
to order it: go to www.borders.com or www.bn.com or www.amazon.com
back to top |
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| 7. |
if you have
Limoges boxes, E mail us a picture of the box and the signature, we
will be glad to help you and give you an estimate of your box! We give
you 3 prices:
- The collectors price: What the value is for a collector looking for such a particular piece and what range of price you may get.
- The Antique and second Market: What you can expect from an Antique dealer that will have to resell it.
- Our price: If your box interest us because it's a very good box and can fit to our demand, we will make you an offer! back to top
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| 8. |
First, the real Limoges box from the fake.
All
genuine Limoges boxes made in France are signed "Limoges-France" that's
the minimum, if it's not signed, if it's just signed "limoges" or
"Limoges-China" it's not Limoges or it's a fake!
Second,
the Limoges box have different quality so to recognize "the Best" the
"Very good" from the "good "to a "not too good", you have to mix your
own judgment and the following facts to enter in any of the
classifications above, at the minimum, your box has to be signed as
below:
Name or logo or initial of the artist or company: (ex: Sinclair, PV, GR, Haviland etc...)
The box indicated where it has been made: Limoges- France
The box indicated how it has been made: Peint main, Rehaussee Main (which means hand painted by hand)
After as a collector, you want the best that will ta!
ke value in time, the very best companies indicate the year and the production # Edition limitee 1999 or 2000, from 1/ 750, limited edition made in 1998, 2000, 2001, 2002, 2003, 1 of a series of 750 of the same.
When
you have all of these ingredients, you have to get your own judgment on
the piece, the quality of the painting, the details, the goodies the
interest of the subject in term of numbers of Collectors and of course,
the very important fact, if you like the piece, what it means for
you..... don't forget that you choose a Limoges box for your pleasure
or for a dear friend or family member and that's the most important! a
Limoges box has a meaning, it's a way to Express yourself, for all the
events in your life, valentine, Easter, Mother's day, Father's day,
Independence day, Thanksgiving, Christmas, for all your birthdays
graduations, weddings, anniversaries celebration, a Limoges box will
give you this little delicate touch that will make each ev!
ent of your life unforgettable.
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| 9. |
There are a lot of boxes on E bay and other auction sites, but few are sold by serious antique dealers or collectors, SO BE VERY CAREFUL, most of the "Limoges" boxes sold on these auction sites are faked. ("Limoges style" Limoges" Limoges China" etc...) Only http://www.limoges-auction.com request sellers to guaranty that all Limoges items are signed at least "Limoges -France"
and we invite buyers to report any suspect sales of Fakes Limoges boxes
so we can delete the auction as well as the seller account. to Come
back to Ebay, once, we spent several hours to look at EBay Limoges
boxes on Auction. we found 832 named "limoges boxes" - 53 were genuine
Limoges boxes from France, 779 Boxes were knock Offs!!! That's only 6.3% of genuine Limoges from France! so you had 93.4% chance to buy a fake!. So,
if y!
ou buy on EBay, you may find a good deal, but pay for it with your
credit card and reserve a 7 days money back, if they don't take credit
cards, if it's $5.00 to $20.00, if you can't change your mind when you
got the piece, don't buy it! EBay staff doesn't have the possibility to
control what's real or not, in fact they don't care about it, they just
want to make money, so many categories, not only Limoges boxes are
becoming " Junkyard auction" where a hand full of goods are mixed with
a lot of junk or copies from China! Remember:
Price is for long time forgotten, but Quality is for ever! back to top |
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| 10. |
To be completely honest, sometimes you may find some nice boxes at really fair prices at discount stores, but pay attention, absolutely none of their boxes are Limited Edition and dated.
Mostly because they order by the thousands and keep ordering, and
ordering so you have a nice box selection, which can be found
everywhere. Often, they buy the second quality box, which means they came from a series and have little imperfections so they are declassified in Limoges as second category or second choice Limoges boxes. If you have the chance to compare 2 of the same boxes, you will see that the colors are passing away, the details are not so good, you have little imperfections,
they are not signed either by the company or the artists - bottom line
- you are getting what you pay for! Concerning wholesale and !
discount stores , they sell "Junk" very badly painted, many are decals,
so they are made by machines, and all their production are made in
third category companies which are not even specialized in Limoges
boxes.
In the long run, Cheap is always expensive & Price is for long time forgotten, but Quality is for ever! back to top |
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| 11. |
Our Limited editions dated and numbered are made ESPECIALLY for Sinclair Limoges
with specific and unique shapes, colors, details inside or outside and
are numbered individually by the artists. Our genuine Limoges boxes are
signed as below:
   
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Price is for long time forgotten, but Quality is for ever!
SHIPPING ANSWERS
- We up-date our online Inventory every day, so 99% of the Limoges featured online are in stock.
- We ship orders generally within 1 to 2 days upon availability, standard UPS Ground for the USA.
- We also offer Express Next Day service USPS in the US only for order received before 3 PM, monday to Friday, Next Day Delivery by USPS Express
for an additional charge of $20.00 (upon availability in your area, it
may takes 2 days) you will see this option in the shopping cart as you
check out.
If you need a Limoges by a guaranty date, please call 954 450 0000 for confirmation or email us your date needed after completing your order.
Attention
!! Standard UPS Ground, in case of important period as Christmas,
Valentine's, Mother's day, UPS do not guaranty to deliver with 3 to 5
days and it may take up to 10 days by Ground.To be sure, you can
select your order to be sent by Express Mail, USPS guaranty Next
Day delivery in main Metropolitan area. Some cities may takes 2 days.(
In case, your Express Next Day Air is delivered within 2 days, because
Next day Air was not available in your area fr!
om Hollywood, FL 33026, Sinclair Limoges
can not take the responsibility and will not refund Express Next Day
Air Shipping. In case, your parcel takes more than 2 days to arrive, we
will be glad to claim the refund of shipping to the USPS and
refund you as soon as we have been refund.
To check the delivery time on your city, go to www.usps.com
or call 1-800-222-1811 ( Sender zip code 33026). In case of delay,
request directly refund to the USPS with your copy of order and the
receipt showing the date of reception.
We will do our best to satisfy your demand.
- If a limoges box is not available it may take from 2 to 8 weeks for delivery.
- If a Limoges box is
retired, sorry, the model is no longer available and can be found only
in the secondary market, antiques and collectibles stores or.... try
our Limoges Auction House, www.limoges-auction.com
Free service offered by Sinclair Limoges: sell , buy and trade direct from Collectors to Collectors.
Limoges Auction House click here
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